Privacy policy

We like to think that you trust us. Look, look at the monkey's adorable little face! But, you know, it's not good enough. We want to prove that you can trust us. So here it is. In black and white we've listed below what we do with any data that you give us.

And if you're still a little unsure, please take a look at www.ico.gov.uk where you can see details (for free) about our Data Protection Act registration. Our number is:

  • ZA003855

(and if you go here, http://www.ico.org.uk/ESDWebPages/DoSearch, you can search for our actual record

Now, our lawyers have advised that we start to speak in a little more formal way, so we apologise in advance if the next few paragraphs are a little more complicated.

Ready? Let's go.

This privacy policy sets out how ChooseMonkey.co.uk uses and protects any information that you give ChooseMonkey.co.uk when you use this website.

ChooseMonkey.co.uk is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

ChooseMonkey.co.uk may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st July 2013.

What we collect

In running and maintaining our website we may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  • Information provided voluntarily by you. For example, when you apply for a quote.
  • Information that you provide when you communicate with us by any means.

Use of your information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services, such as a detailed quote.
  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any changes to our website, services or goods and products.

Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

You can find more information on our cookies page.

We also use Google Adwords Conversion Tracking so that we know how many people apply for quotes who visit the website from our Google Adwords advertisements. Similarly, we use Bing Ads Conversion Tracking to know how many people apply for quotes from our Bing Ads advertisements.

Advertising and cookies

ChooseMonkey.co.uk is advertised using the Google AdWords program. Of this, we use some of the following options:

  • Remarketing
  • Interest categories
  • Similar audiences

This data is also provided by our Google Analytics implementation to enable the following features:

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • Google Analytics Demographics and Interest Reporting

We advertise with these options because we believe that we will find the right people who want to get a quote from us.

Sometimes, you might visit our site and not get a quote from us. We want to prove to you that we can find a cheap yet comprehensive deal for you and so we use a feature called "remarketing" to show ads to you later if you come to our site and don't receive a quote.

Third-party companies, such as Google or Facebook, show our adverts for us across many different sites in their network. They use a little harmless file, called a cookie, stored in your browser to serve relevant ads to you.

You can easily opt-out of how Google uses cookies by going to the following page:

Google's Ad Settings

You can also use the Gooogle Analytics Opt-Out Browser Add-on.

We also use Bing's Universal Event Analytics to provide the facility for remarketing across their network. You are able to opt out from this at any time.

Finally, we also use Facebook to advertise our website. They may use cookies, web beacons and other storage technologies to collect or receive information to provide measurement services and target ads.

We hope you find this site useful and we're here to serve you! Feel free to let us know if you have any questions about our advertising policies.

Security information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Disclosing your information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.

Third party links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Cornerhouse Media Limited
Mentor House
Blackburn
Lancashire
BB1 6AY

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.